Privacy Policy
What is personal data?
Personal data is any information that can be directly or indirectly attributed to a physical person.
What data do we store?
To manage your order and respond to questions (customer service), we store contact and delivery information, such as your first name, last name, personal identification number or organization number, address, telephone number, email address, IP address; payment information such as the type of payment method; order information containing contact information, purchase history, limited payment information, and more.
Your data is stored as long as we have a legal basis to process your data, such as to fulfill the agreement between us or to comply with a legal obligation, such as the Accounting Act.
Legal basis
In connection with a purchase, your personal data is processed to fulfill the agreement with you or to comply with a legal obligation, such as the Accounting Act. Additionally, when you contact us via email or through one of our forms, we may process your personal data to respond to your inquiries, provide customer support, or address any requests. This processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract.
Marketing, analytics, promotions, and similar communications occur with your consent.
With whom and for what purpose do we share data?
We do not disclose your data to other companies or organizations unless required by law or necessary to fulfill our statutory or contractual obligations towards you.
We may disclose your personal data to one of our partners, suppliers, or subcontractors, but only if necessary for us to fulfill our obligations to you as a customer. We do not disclose more personal data than is necessary. When required by law, we may need to disclose your data to authorities and other organizations. We may also need to disclose your data if necessary to exercise, establish, or monitor our legal claims.
We never disclose your personal data to other companies or businesses for marketing purposes.
Payment provider
When completing a purchase, information is shared with our payment provider. The information stored includes first name, last name, address, email address, and telephone number. If you choose to pay by invoice, your personal identification number is also stored by the payment provider. This information is stored to complete the purchase and protect the parties against fraud.
Shipping company
To deliver your orders and fulfill our agreement, we must share specific information with the shipping company. The information shared with the shipping company includes first name, last name, and address details for delivery. Email address and/or mobile number may also be shared with the shipping company for notification purposes.
Newsletter
If you choose to subscribe to our newsletter, your first name, last name, and email address are shared with our newsletter provider. This is done to keep you updated with information and offers for marketing purposes.
Analytics
We use Google Analytics to monitor and analyze the use of our service. With your consent, Google Analytics will process and collect your personal data. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
Security
Your rights
When we process personal data about you, you, as the data subject, have several rights. You have the right to contact us regarding these rights, and if you wish to exercise any of the rights described below, you can reach our customer service.
We reserve the right to take appropriate security measures to ensure that you are who you claim to be when you contact us. If you cannot verify your identity in a credible manner, we may not be able to accommodate your request.
Right to information
You have the right to receive information about the processing of your personal data. Information about personal data processing shall be provided by you, as the data controller, both when the data is collected and when you otherwise request it.
Right of access
You have the right to receive an excerpt of all information we have about you. The excerpt is provided electronically in a readable format.
Right to rectification
You have the right to request that we update incorrect information or supplement information that is incomplete.
Right to erasure
You can request that the data concerning you be deleted at any time. There are few exceptions to the right to erasure, such as when it needs to be retained to fulfill a legal obligation (e.g., under the Accounting Act).
Right to limitation of processing
In certain cases, you have the right to demand that the processing of personal data be limited so that it can only be processed for certain specific purposes in the future.
Right to object
You have the right to object to the processing of personal data performed to carry out a task of public interest, as part of official authority, or based on a balance of interests. We do not process your personal data for any of these purposes or on any of these grounds.
Right to data portability
Under certain circumstances, you have the right to receive the data we process about you in a general, written, machine-readable, and structured format.
Information about Cookies
Cookie Policy
This cookie policy explains what cookies are and how we use them, the types of cookies we use, i.e., the information we collect using cookies and how that information is used, and how to manage cookie settings.
What are cookies?
Cookies are small text files used to store small pieces of information. They are stored on your device when the website loads in your browser. These cookies help us make the website function correctly, enhance its security, provide a better user experience, understand how the website operates, analyze what works, and identify areas that need improvement.
How do we use cookies?
Like most online services, our website uses first-party and third-party cookies for various purposes. First-party cookies are typically necessary for the website to function correctly, and they do not collect any of your personally identifiable information. The third-party cookies used on our website are primarily for understanding how the website operates, how you interact with our website, ensuring the security of our services, providing advertisements relevant to you, and overall enhancing your user experience. They also help accelerate your future interactions with our website.
Types of cookies we use
Manage cookie preferences
You can change your cookie preferences at any time.
This allows you to revisit the cookie consent banner and modify your settings or withdraw your consent directly. Additionally, different web browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block/delete cookies. Below are links to support documents on how to manage and delete cookies from major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using a different browser, please visit your browser’s official support documentation.
Last updated: 13-12-2024