Shipping and Delivery Conditions
General
STUDIO INIIT offers free delivery within Sweden for orders of 1 000 SEK or more. For orders under 1 000 SEK, a fixed shipping fee will be added. For deliveries outside Sweden, a shipping fee will be added based on the destination country. Customers are also responsible for any additional fees, such as import and customs duties, where applicable.
Delivery times vary based on the shipping company and the delivery location. Within Sweden, delivery is typically expected within 1 to 4 business days after the product leaves our premises. However, STUDIO INIIT cannot control or guarantee delivery times beyond the estimated timeframe. For international deliveries, shipping may take longer. Generally, STUDIO INIIT ensures items are traceable, allowing customers to monitor the shipment and plan for its arrival.
Please note that STUDIO INIIT handcrafts its products to order. Creating your product may take up to 3 working days. Once your product is ready, we will ship it to you.
Shipping Options
The following PostNord options and prices are applicable for shipments in Sweden.
PostNord Varubrev
Delivered to the recipient’s mailbox; if the packet does not fit, it is left by the recipient’s door. Expected delivery time is within 4 days.
- Price: 59 SEK for orders up to 999 SEK
- Price: Free for orders of 1 000 SEK or more
PostNord Varubrev 1st class
Delivered to the recipient’s mailbox; if the packet does not fit, it is left by the recipient’s door. Expected delivery time is within 2 days.
- Price: 79 SEK for orders up to 999 SEK
- Price: 49 SEK for orders of 1 000 SEK or more
PostNord Varubrev Service Point
Delivered to a service point. Identification at the service point is required. Expected delivery time is within 2 days.
- Price: 99 SEK for orders up to 1 499 SEK
- Price: 69 SEK for orders of 1 500 SEK or more
Delivery to Europe
Delivery times and conditions are subject to the policies of the courier service in the destination country. The estimated delivery timeframe varies depending on the destination, typically ranging from 3 to 6 business days.
- Price: 119 SEK for orders up to 1 999 SEK
- Price: 99 SEK for orders of 2 000 SEK or more
Returns due to 'right of withdrawal'
If you wish to return a package within the withdrawal period (14 days from delivery), you must return the item within 14 days after notifying us of your intend to return the product and receiving confirmation from us. Return shipping costs are your responsibility. We recommend using a reputable courier and opting for traceable services. If a parcel does not reach us and cannot be traced, we will not be able to process your request and issue a refund.
Upon request, STUDIO INIIT can assist with arranging the return of the package in Sweden. We can provide return labels or a QR code via email (or other digital method). The QR can be used at the service point to print the return labels. This return service has a fee of 99 SEK.
Incorrect Delivery Details and Return Costs
Customers are responsible for providing accurate delivery information. STUDIO INIIT is not liable for failed deliveries due to incorrect mobile phone numbers, delivery addresses, or email addresses provided by the customer. Correcting erroneous information after the parcel has left our premises or returning the shipment to our premises will incur an additional fee.
If the package is returned to STUDIO INIIT because the customer provided incorrect delivery information or did not collect the packet, an expedition fee of 250 SEK will be applied. This fee covers administrative work and the return shipping to STUDIO INIIT. We do not offer free shipping for resending the package; additional charges may apply to arrange a new shipment to you.
Last updated: 31-08-2024