{"id":2376,"date":"2024-07-13T15:52:52","date_gmt":"2024-07-13T15:52:52","guid":{"rendered":"https:\/\/studioiniit.se\/shop\/?page_id=2376"},"modified":"2026-02-14T19:09:07","modified_gmt":"2026-02-14T18:09:07","slug":"returns-and-refund-policy","status":"publish","type":"page","link":"https:\/\/studioiniit.se\/shop\/returns-and-refund-policy\/","title":{"rendered":"Returns and Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2376\" class=\"elementor elementor-2376\">\n\t\t\t\t<div class=\"elementor-element elementor-element-789fbf89 e-flex e-con-boxed e-con e-parent\" data-id=\"789fbf89\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7136d28 elementor-widget elementor-widget-heading\" data-id=\"7136d28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns and Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-17042a1 e-flex e-con-boxed e-con e-parent\" data-id=\"17042a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b8ec15 elementor-widget elementor-widget-heading\" data-id=\"3b8ec15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">General<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7848f1 elementor-widget elementor-widget-text-editor\" data-id=\"a7848f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The following returns and refund policy contains a summary of the information available in our <a href=\"https:\/\/studioiniit.se\/shop\/general-terms-and-conditions\/\">general terms and conditions<\/a>, as well as the <a href=\"https:\/\/studioiniit.se\/shop\/shipping-and-delivery-conditions\/\">shipping and delivery conditions<\/a> outlined on the STUDIO INIIT shop website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9fcd5e8 e-flex e-con-boxed e-con e-parent\" data-id=\"9fcd5e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c46b12 elementor-widget elementor-widget-heading\" data-id=\"6c46b12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Right of Withdrawal (\u00c5ngerr\u00e4tt)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14ba2bc elementor-widget elementor-widget-text-editor\" data-id=\"14ba2bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you are a consumer, you have the right to withdraw from your purchase within 14 days from the day you receive the product. After the right of withdrawal period has passed, we can\u2019t offer you a refund or exchange.\u00a0<\/p><p>If you want to return your product, you need to\u00a0<a href=\"https:\/\/studioiniit.se\/shop\/contact\/\">contact us<\/a>, clearly state you want to exercise your right of withdrawal, and we will provide you with further instructions. To complete your return, we require a receipt or proof of purchase, such as an order confirmation.\u00a0<\/p><p>After notifying us, you must return the product without undue delay and no later than 14 days from the date you informed us of your withdrawal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a26373 elementor-widget elementor-widget-heading\" data-id=\"5a26373\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Products Exempt from the Right of Withdrawal<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5afd1b0 elementor-widget elementor-widget-text-editor\" data-id=\"5afd1b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The right of withdrawal does not apply to products that are made according to the customer\u2019s specifications or are clearly personalized.<\/p><p>This includes products that are customized at the customer\u2019s request, such as items made with specific measurements, materials, colors, monograms, or other individual design choices selected by the customer.<\/p><p>For such products, the purchase is binding once the order has been confirmed, and the right of withdrawal does not apply.<\/p><p>Information regarding whether a product is considered personalized will be provided before purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e211df9 elementor-widget elementor-widget-heading\" data-id=\"e211df9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Condition of Returned Products<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9de655 elementor-widget elementor-widget-text-editor\" data-id=\"b9de655\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You are entitled to examine the product in a manner necessary to determine its nature, characteristics and function.<\/p><p>If the product\u2019s value has decreased due to handling beyond what is necessary for such examination, STUDIO INIIT reserves the right to deduct an amount corresponding to the product\u2019s diminished value from the refund.<\/p><p>If the product has been damaged or altered to such an extent that it is unsellable, the deduction may correspond to the full value of the product.<\/p><p>The product should be returned in its original packaging.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c50fd8b elementor-widget elementor-widget-heading\" data-id=\"c50fd8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Return Shipping<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89bb86d elementor-widget elementor-widget-text-editor\" data-id=\"89bb86d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When exercising your right of withdrawal, you are responsible for return shipping costs.<\/p><p>Upon request, STUDIO INIIT can assist in arranging return shipping within Sweden. This optional return service is subject to a fee of 150 SEK, which will be deducted from the refund.<\/p><p>If the product is defective or incorrect, return shipping costs will be covered by STUDIO INIIT.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-636de76 elementor-widget elementor-widget-heading\" data-id=\"636de76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Refunds<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8cddad1 elementor-widget elementor-widget-text-editor\" data-id=\"8cddad1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When you exercise your right of withdrawal, we will refund:<\/p><ul><li>The product price, and<\/li><li>The original standard delivery cost (the least expensive standard shipping option offered at the time of purchase).<\/li><\/ul><p>If the product\u2019s value has decreased as described in section \u201cCondition of Returned Products\u201d, STUDIO INIIT reserves the right to deduct an amount corresponding to the diminished value from the refund in accordance with applicable law.<\/p><p>Additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us will not be refunded.<\/p><p>Any customs duties, taxes, or import fees are the responsibility of the customer. STUDIO INIIT does not collect or reimburse these fees.<\/p><p>Refunds will be made without undue delay and no later than 14 days from the date we were informed of your decision to withdraw from the purchase. However, we may withhold the refund until we have received the returned product.<\/p><p>The refund will be made using the same payment method used for the original transaction, unless otherwise agreed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5273f9 elementor-widget elementor-widget-heading\" data-id=\"b5273f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Refunds for Partial Returns<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a4db75 elementor-widget elementor-widget-text-editor\" data-id=\"9a4db75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In the case of a partial withdrawal where only part of an order is returned, the refund will cover the price of the returned product(s). Original delivery costs will only be refunded if the entire order is returned. If only part of the order is returned, delivery costs will not be refunded, as the delivery service has been fully performed.<\/p><p>If free shipping was granted based on the total order value at the time of purchase, and a partial return reduces the remaining order value below the free shipping threshold, STUDIO INIIT reserves the right to deduct the standard shipping fee applicable at the time of purchase from the refund.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f4f13fa e-flex e-con-boxed e-con e-parent\" data-id=\"f4f13fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8cc1d09 elementor-widget elementor-widget-heading\" data-id=\"8cc1d09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Order Cancellation <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e52002a elementor-widget elementor-widget-text-editor\" data-id=\"e52002a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You may cancel your order before it has been shipped.<\/p><p>If the order is cancelled before shipment, the purchase amount will be refunded to the original payment method.<\/p><p>If the order concerns a product that is made according to the customer\u2019s specifications or is clearly personalized, STUDIO INIIT reserves the right to charge compensation corresponding to actual costs incurred up to the time of cancellation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a6d8d18 e-flex e-con-boxed e-con e-parent\" data-id=\"a6d8d18\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1495444 elementor-widget elementor-widget-heading\" data-id=\"1495444\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Uncollected Shipments<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad9cdd8 elementor-widget elementor-widget-text-editor\" data-id=\"ad9cdd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If a shipment is returned to STUDIO INIIT due to:<\/p><ul><li>Failure to collect the parcel within the carrier\u2019s holding period, or<\/li><li>Incorrect or incomplete delivery information provided by the customer,<\/li><\/ul><p>the customer is responsible for the actual return shipping costs charged by the carrier, reasonable administrative expenses directly related to handling the returned shipment, and any customs duties, taxes, or import fees. Depending on delivery method, carrier, and destination country, the return shipping and administrative expenses normally range between 150\u2013300\u202fSEK. Refunds can only be processed once the returned parcel has been received and verified.<\/p><p>If the order is cancelled following a returned shipment, STUDIO INIIT will deduct these costs from the original purchase, and the remaining amount will be refunded to the original payment method.<\/p><p>If the customer requests that the order be shipped again, the reshipment will be treated as a new delivery service initiated at the customer\u2019s request. In addition to the costs described above, new shipping charges and reasonable administrative expenses will apply. Reshipment will be arranged only after the customer has accepted the applicable charges.<\/p><p>If the customer subsequently exercises the right of withdrawal after reshipment, costs related to the failed delivery and the reshipment will not be refunded. Refunds will be made in accordance with section \u201cRight of Withdrawal\u201d.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ae48f2 e-flex e-con-boxed e-con e-parent\" data-id=\"5ae48f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc727d3 elementor-widget elementor-widget-text-editor\" data-id=\"bc727d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Last updated: 14-02-2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c23b5e e-flex e-con-boxed e-con e-parent\" data-id=\"7c23b5e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39311da elementor-widget elementor-widget-heading\" data-id=\"39311da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Need help?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83ebfb8 elementor-widget elementor-widget-text-editor\" data-id=\"83ebfb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/studioiniit.se\/shop\/contact\/\">Contact us<\/a> for questions related to returns and refunds.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns and Refund Policy General The following returns and refund policy contains a summary of the information available in our general terms and conditions, as well as the shipping and delivery conditions outlined on the STUDIO INIIT shop website. Right of Withdrawal (\u00c5ngerr\u00e4tt) If you are a consumer, you have the right to withdraw from [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2376","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Returns and Refund Policy - STUDIO INIIT SHOP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/studioiniit.se\/shop\/returns-and-refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns and Refund Policy - STUDIO INIIT SHOP\" \/>\n<meta property=\"og:description\" content=\"Returns and Refund Policy General The following returns and refund policy contains a summary of the information available in our general terms and conditions, as well as the shipping and delivery conditions outlined on the STUDIO INIIT shop website. 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